FAQ

Frequently asked questions.

Answers about finding trainers, bookings, accounts, reviews and trainer registration.

For clients

Bookings and account

How do I find a trainer?

Choose a sport and city, then browse verified trainer profiles, services, prices and available times.

How do I book a session?

Choose a trainer, service and available time, then confirm the booking and payment.

Are trainers verified?

Yes. A trainer profile becomes public to clients only after administrator approval.

Where can I see the session price?

The price is shown with the trainer’s service before booking.

Is there an additional app fee for the client?

No. The client pays the session price set by the trainer.

How do I leave a review?

A review can be left after a completed session.

What should I do if I see an inappropriate review?

A review can be reported to an administrator. Reporting it does not automatically hide it; an administrator reviews the report.

For trainers

Registration and working as a trainer

Can a trainer register on the website?

Yes. A trainer account can be created through treniruoteka.lt or the app.

Where is trainer verification completed?

Qualification documents and the final submission of the trainer application to the administrator are handled only in the mobile app.

When does the profile become public?

Only after administrator approval.

What is the platform commission?

15% of the session price set by the trainer.

How many sports can a trainer choose?

The current trainer application allows 1–2 active sports.

Are qualification documents required?

Yes. Qualification entries must include a JPG, PNG or PDF supporting document and are reviewed by an administrator.

Does the trainer set the price?

Yes. The trainer sets the price and duration for each active service.